Independent older adults
Companionship, errands, and help arranging appointments, for someone who wants to stay at home. We don’t provide the ride.
Support · Connection · Peace of mind
A trusted local helping hand when you can’t be there.
Life can be demanding, and sometimes everyone needs an extra helping hand. Whether you are an older adult who wants a little assistance at home, or a family that needs dependable support for a loved one, Senior & Family Concierge Services is here for you.
Compassionate, reliable, non-medical help that makes the week easier and brings some peace of mind. Companionship and regular check-ins. Errands taken care of. Appointments scheduled, with your loved one making the decisions.
The extra support you need, when you need it, with kindness, professionalism, and respect.
Visits start in Little Elm, TX. Inquiries are welcome from Frisco, Prosper, Plano, The Colony, and nearby communities.
Every family is different. Some need companionship and regular check-ins for aging parents. Others need errands taken care of, or help coordinating everyday responsibilities. We’ll talk through what would actually help.
About us
Born from personal experience. Inspired by compassion.
Senior & Family Concierge Services began when distance and a full schedule made it impossible to be in the room. Shortly after moving to another state, our founder faced an unexpected family crisis. Three close family members, including a 95-year-old parent, became seriously ill within a short time.
Demanding academic commitments required full attendance, so travel and the personal help those loved ones needed were both out of reach. It was a hard stretch, full of worry and the wish to be there.
Who can you depend on when someone you love needs help, but you cannot be there?
What was missing was a trustworthy person who could check on them, keep them company, run an errand, help with an appointment, coordinate the ordinary details, and send a plain update. That kind of dependable support was not easy to find.
Adult children often live far from aging parents. Working people balance a job and a household. Caregivers get worn down. Families with children have schedules that collide. Sometimes loved ones live nearby, and an extra hand still changes the week.
From that came a simple aim: a compassionate concierge service for the gap between caring about someone and being able to stand in their kitchen. The story started with aging parents. The same practical help is here for individuals and families at other stages of life.
The visits we offer are non-medical. Company, errands, and help arranging appointments. We don’t provide rides, personal care, or medical help. The person receiving the help agrees to it.
Our mission
To provide compassionate, reliable, non-medical concierge services that simplify everyday life, support independence, strengthen family connections, and bring peace of mind.
Our vision
To be a trusted local partner, known for showing up, for real relationships, and for help that fits the household, whether that household is an older adult, an individual, or a family.
Our values
- Compassion
- We listen, and we approach every person with kindness and patience.
- Trust and integrity
- Honesty, reliability, confidentiality, and accountability in every visit.
- Dignity and respect
- Every person is treated with courtesy. They decide what help they want.
- Dependability
- When a family is counting on a visit, we show up as agreed.
- Family connection
- Distance and a full calendar should not be the reason no one checks in.
- Personalized service
- Every household is different. We agree on the help before the first visit.
Our promise
We treat every client with the same care and respect we would want for our own loved ones.
More than a service. A helping hand you can depend on.
Who we serve
Support for every stage of life
Because everyone needs a helping hand sometimes. The help itself stays the same: company, errands, and scheduling. Not rides, not personal care, and not medical care.
Adult children
When you live far away, or the week is already full, a local person can check in, run the errand, and tell you plainly what they saw.
Busy professionals
Errands and scheduling when work has taken the day. Practical help, not another thing to manage.
Working parents and families
Appointments and errands stacked on the same day. We can take the errand or the scheduling. We don’t provide childcare or rides.
Family caregivers
When you are the one everyone calls, another trustworthy person can take a check-in or an errand. The work stays non-medical.
Occasional assistance
A family gathering, a crowded month, or one task that has been waiting. A single visit or a single errand, when we have the time.
Whatever your stage of life, we can talk about how to make the week easier.
What we help with
Everyday, non-medical help. For an older adult who wants to stay at home, or for a household that needs one dependable extra hand.
Check-in visits
Scheduled company, a look at the calendar and mail, and a short note to the family afterward.
Shopping and errands
Groceries, store pickups, the post office, and returns, brought to the door with the receipt.
Appointment help
Help booking appointments and finding local providers. Your loved one makes the decisions. We don’t provide the ride.
We don’t provide medical care, medication help, or personal care such as bathing. If your family needs that, we’re happy to point you to licensed providers.
How it works
- Step 1
We meet at home
A relaxed first conversation with your loved one. We learn their routines, agree on who gets updates, write down how we get in, and decide together what happens if the door isn’t answered.
- Step 2
Regular visits on your schedule
A screened concierge comes by in an agreed daytime window. Conversation, a look at the calendar and mail, and any small jobs you’ve arranged.
- Step 3
You get a note afterward
A short, factual message the same day. What we did, what we noticed, and anything you may want to follow up on.
You’ll know how the visit went.
After each visit, the family members your loved one has approved get a short note. It’s written plainly and sticks to facts.
Hi Sarah, just finished the visit with Margaret. She answered right away. We had tea on the patio, added Thursday’s eye appointment to her calendar, and brought in two packages. Nothing that needs follow-up today.
Example update
Local, screened and accountable.
Every concierge is background-checked, ID-verified and trained on our written procedures before they visit anyone’s home. Your family approves who comes to the door.
Every visit is logged and reported the same way, so you always know what happened, whoever was there.
Agreed in writing before the first visit
Every household goes through the same intake, so everyone knows what to expect.
- Screening
- Background check, photo ID, references and signed terms, all before the first visit.
- Your loved one’s consent
- They sign their own section and decide what gets shared and with whom, even if someone else is paying.
- Approved visitors only
- Only screened concierges your family has approved will be sent to the house.
- No-answer plan
- A written list of who to call, in what order, and when to escalate if nobody comes to the door.
- Home access log
- Keys, door codes and entry instructions are recorded at intake and checked each visit.
- Receipts at cost
- Errand purchases are billed at exactly what they cost, with the original receipt attached.
Pricing
No contracts and no sign-up fees.
Single Social Visit
$40per visit
- One scheduled 30-minute conversation & companionship visit
- Observable factual summary shared with consented contacts
- Pre-agreed client-specific no-answer protocol followed
Monthly Check-In Plan
$149per month
- Four scheduled 30-minute social check-in visits per month
- Brief, factual observable update to authorized family after each visit
- Light calendar review & local provider lookup upon request
Shopping or Errand Booking
$40up to 1 hour
- Grocery & household shopping or prepaid store pickup
- Post office drops, package returns, and dry cleaning
- Direct delivery to home with full pass-through receipt reconciliation
Errand purchases are billed at cost. Visits happen during daytime hours within our service area.
Common questions
Schedule a consultation
Tell us who the visit would be for and what would help. This is a request to talk, not a confirmed visit.
Let us make the day a little easier.
Whether you need an occasional visit or a regular check-in, we’ll start with a conversation.
Stronger families. Brighter tomorrows.
